{"id":986,"date":"2026-05-11T07:58:34","date_gmt":"2026-05-11T07:58:34","guid":{"rendered":"https:\/\/bellezza.com.mx\/?page_id=986"},"modified":"2026-05-11T08:14:27","modified_gmt":"2026-05-11T08:14:27","slug":"conditions-de-retours","status":"publish","type":"page","link":"https:\/\/bellezza.com.mx\/fr\/conditions-de-retours\/","title":{"rendered":"Conditions de retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"986\" class=\"elementor elementor-986\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b02905 e-con-full e-flex e-con e-parent\" data-id=\"1b02905\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6d868 elementor-widget elementor-widget-text-editor\" data-id=\"5c6d868\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Politique de retour et de remboursement<\/p><p>Chez Bellezza Capelli, nous sommes fiers de proposer des produits capillaires de haute qualit\u00e9. Compte tenu de la nature de nos produits et pour des raisons d&rsquo;hygi\u00e8ne, nous appliquons une politique de retour stricte.<\/p><p>Politique de vente<br \/>Toute vente est d\u00e9finitive. Cependant, nous pouvons accepter les retours sous certaines conditions tr\u00e8s limit\u00e9es, d\u00e9crites ci-dessous.<\/p><p>Conditions de retour<\/p><p>Les retours sont accept\u00e9s uniquement si toutes les conditions suivantes sont remplies\u00a0:<\/p><p>&#8211; Le produit est neuf, non pos\u00e9 et non modifi\u00e9.<\/p><p>&#8211; Le produit est dans son emballage d&rsquo;origine, avec toutes les \u00e9tiquettes et les scell\u00e9s intacts.<\/p><p>&#8211; La demande de retour est effectu\u00e9e dans un d\u00e9lai de 7 \u00e0 14 jours suivant la r\u00e9ception de la commande.<\/p><p>&#8211; L&rsquo;article ne pr\u00e9sente aucune trace d&rsquo;usure, d&rsquo;odeur, de coiffage ou de manipulation.<\/p><p>Tout produit ouvert, utilis\u00e9, pos\u00e9, bross\u00e9, peign\u00e9, coup\u00e9, teint ou modifi\u00e9 de quelque mani\u00e8re que ce soit ne sera pas accept\u00e9.<\/p><p>Proc\u00e9dure de demande de retour<\/p><p>Pour effectuer un retour, veuillez\u00a0:<\/p><p>1. Nous contacter \u00e0 l\u2019adresse [votre adresse e-mail] dans les d\u00e9lais impartis.<\/p><p>2. Fournir\u00a0:<\/p><p>&#8211; Num\u00e9ro de commande<\/p><p>&#8211; Photos et\/ou vid\u00e9os nettes du produit dans son \u00e9tat d\u2019origine<\/p><p>&#8211; Motif du retour<\/p><p>Nous nous r\u00e9servons le droit de refuser toute demande de retour ne respectant pas nos crit\u00e8res ou si l\u2019\u00e9tat du produit ne peut \u00eatre v\u00e9rifi\u00e9.<\/p><p>Approbation et inspection<\/p><p>Si votre demande de retour est approuv\u00e9e, vous recevrez les instructions de retour. D\u00e8s r\u00e9ception et inspection de l\u2019article, nous d\u00e9terminerons sa conformit\u00e9 \u00e0 nos conditions de retour.<\/p><p>Modalit\u00e9s de remboursement<\/p><p>Les retours approuv\u00e9s donneront lieu \u00e0 un avoir uniquement.<\/p><p>Aucun remboursement ne sera effectu\u00e9 sur le mode de paiement initial.<\/p><p>Cr\u00e9dit en magasin\u00a0:<\/p><p>&#8211; Sera envoy\u00e9 par courriel<\/p><p>&#8211; Valable pour vos prochains achats<\/p><p>&#8211; Non transf\u00e9rable et non remboursable<\/p><p>Frais de retour<\/p><p>&#8211; Les frais de retour sont \u00e0 la charge du client.<\/p><p>&#8211; Nous vous recommandons d&rsquo;utiliser un mode d&rsquo;exp\u00e9dition avec suivi, car nous ne sommes pas responsables des retours perdus.<\/p><p>Remarques importantes<\/p><p>Pour des raisons d&rsquo;hygi\u00e8ne, les produits capillaires font l&rsquo;objet d&rsquo;une politique de retour et de remboursement stricte.<\/p><p>Nous n&rsquo;acceptons aucun retour de produits utilis\u00e9s ou alt\u00e9r\u00e9s.<\/p><p>En effectuant un achat chez Bellezza Capelli, vous acceptez cette politique de retour et de remboursement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique de retour et de remboursement Chez Bellezza Capelli, nous sommes fiers de proposer des produits capillaires de haute qualit\u00e9. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-986","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/pages\/986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/comments?post=986"}],"version-history":[{"count":10,"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/pages\/986\/revisions"}],"predecessor-version":[{"id":999,"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/pages\/986\/revisions\/999"}],"wp:attachment":[{"href":"https:\/\/bellezza.com.mx\/fr\/wp-json\/wp\/v2\/media?parent=986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}